Urgent Care | Conditions & Treatments | UR Medicine (2024)


UR Medicine Urgent Care provides you the care you need—and quickly—from Rochester's top-ranked health care network. Our Urgent Care locations are the right choice for any illness or injury that requires care within 24 hours, as well asconditions that are not life-threatening.

You can walk into any of our many locations without an appointment. And while Urgent Care is not open 24/7 like our emergency room, most patients are seen and treated within an hour.On site labs and imaging services (X-ray only)make for speedy diagnosis, so you never have to wait to find out if that sore throat is really strep.

Times may vary depending on the number of patients at the center and the type of injuries or illnesses. If you need tests such as imaging services (X-ray only) or labs, it may require extra time.

On My Way

When you use “On My Way,” it tells us you’re coming to Urgent Care so we can reduce your wait time and better prepare for your visit. Please note that wait times are based on our best estimate, and we need to see patients based on the severity of their illness. Using “On My Way” doesn’t guarantee a scheduled time slot you’ll be seen, but will ensure important information is documented along with your arrival.

Find a Location And Let Us Know You're 'On My Way'

Locations and Wait Times

Get Care Now

Whenever and wherever you need care, we’re there for you. Find emergency, urgent, and virtual care options.

View Care Options

Virtual Care

On-demand video visits for minor illnesses and injuries.

Start Your Video Visit Now

Emergency Care

For life-threatening injuries.

View Locations

UR Medicine's Approach

Urgent Care | Conditions & Treatments | UR Medicine (1)

Where Should I Go?

If you aren’t having an emergency, deciding where to go for medical care may save you time. This guide can help you decide what level of service you need.

Symptom Guide

Urgent Care is here to support, not replace, care from your regular doctor. In addition to our general Urgent Care locations, we also offer Orthopaedic Urgent Care for sprains, strains, fractures, sports injuries, or broken bones.

UR Medicine Urgent Care provides care to everyone, and you do not need to be a UR Medicine patient to be seen. If you are a UR Medicine patient, your electronic medical record will be updated automatically. If you aren't a UR Medicine patient, we will send a report to your primary care physician.

Conditions Commonly Treated At Urgent Care

  • Abdominal pain
  • Broken bones
  • Coughs
  • Cuts
  • Diarrhea
  • Earaches
  • Falls
  • Fevers
  • Flu
  • Infections
  • Minor burns and trauma
  • Nausea and/or vomiting
  • Rashes
  • Sore throat
  • Sprains, strains, and broken bones
  • Upper respiratory infection
  • Urinary tract infection

What Sets Us Apart?

UR Medicine Urgent Care is brought to you by the region's trusted experts in emergency care. We are staffed by board certified physicians, physician assistants, nurse practitioners, skilled nurses and radiology technicians, who are all dedicated to providing the highest quality medical care with compassion and respect.

Our providers are also supported by the area's most advanced medical records system. As a result, they are able to track health issues more effectively and contact you when needed—for example, when you are overdue for a mammogram or a colonoscopy. With these people and systems in place, we are making it possible for our care providers to spend more time with patients.

This approach is also helping us to attract the best and brightest providers—providers who are excited about the opportunity to have a bigger impact on the health of their patients.

Urgent Care Locations That Are Part of a Hospital

The locations below are an outpatient hospital department. Because of that, you may receive two separate bills for your care—one from the hospital and one from your provider. Depending onyour specific insurance coverage it ispossibleyouwillpaymorefor services at our hospital-based urgent care clinics.

Strong Memorial Hospital

  • Urgent Care - Greece
  • Urgent Care -Perinton
  • Urgent Care - Pittsford
  • Urgent Care - Spencerport
  • Urgent Care - Webster

St. James Hosital

  • Urgent Care - Hornell

F.F. Thompson Hospital

  • Urgent Care - Canandaigua
  • Urgent Care -Farmington
  • Urgent Care - Newark

Noyes Memorial Hospital

  • Urgent Care - Geneseo

Jones Memorial Hospital

  • Urgent Care - Wellsville


View All Locations

We serve you in the Rochester metropolitan area and surrounding region.

View All Locations

15 locations

Urgent Care - Spencerport

Part of Strong Memorial Hospital

42 Nichols Street, Suite 1
Spencerport, NY 14559

(585) 349-7094 Get Directions

Urgent Care - Canandaigua

Part of FF Thompson Hospital

699 South Main Street, Suite 5
Canandaigua, NY 14424-2208

(585) 978-8240 Get Directions

Urgent Care - Newark

Part of FF Thompson Hospital

800 West Miller Street, Suite 11
Newark, NY 14513-1354

(315) 226-8900 Get Directions

Urgent Care - Wellsville

Part of Jones Memorial Hospital

Jones Memorial Hospital
191 North Main Street, 1st Floor
Wellsville, NY 14895-1150

(585) 593-1100 Get Directions

Urgent Care - Farmington

Part of FF Thompson Hospital

Thompson Medical Center
1160 Corporate Drive, 1st Floor
Farmington, NY 14425-9534

(585) 924-1510 Get Directions

Urgent Care - Webster

Part of Strong Memorial Hospital

2070 Empire Boulevard, Suite 1
Webster, NY 14580-1917

(585) 602-3900 Get Directions

Urgent Care - Penfield

2134 Penfield Road, Suite 1
Penfield, NY 14526-1736

(585) 276-8280 Get Directions

Urgent Care - Perinton

Part of Strong Memorial Hospital

1669 Pittsford-Victor Road, Suite 100
Victor, NY 14564-9618

(585) 276-0800 Get Directions

Urgent Care - Pittsford

Part of Strong Memorial Hospital

Pittsford Colony Plaza
3400 Monroe Avenue, Suite 16
Rochester, NY 14618-4725

(585) 203-1055 Get Directions

Urgent Care - Geneseo

Part of Noyes Memorial Hospital

Noyes Health Services
50 East South Street, 1st Floor
Geneseo, NY 14454-1300

(585) 243-9595 Get Directions

Urgent Care - Hornell

Part of St. James Hospital

St. James Medical Office Building
7309 Seneca Road North, Suite 103
Hornell, NY 14843-9691

(607) 385-3800 Get Directions

Urgent Care - Henrietta

1300 Jefferson Road, Suite 100
Rochester, NY 14623-3195

(585) 413-1800 Get Directions

Urgent Care - Greece

Part of Strong Memorial Hospital

2047 West Ridge Road, Suite 1
Rochester, NY 14626-271

(585) 276-9100 Get Directions

Urgent Care - Geneva

789 Pre-Emption Road
Geneva, NY 14456

(315) 781-2000 Get Directions

Urgent Care - Seneca Falls

Lifecare Medical Associates
1991 Balsley Road
Seneca Falls, NY 13148

(315) 835-4900 Get Directions

Insurance & Payment

UR Medicine Urgent Care accepts the following insurance carriers. Each carrier may offer several different plans, and UR Medicine may not accept all of these plans. Please contact your insurance carrier to learn if UR Medicine accepts your particular plan, and whether the services you need are covered under your plan.

  • Aetna
  • Cigna
  • Excellus BlueCross BlueShield
  • Fidelis
  • Medicaid
  • Medicare
  • Monroe Plan/Your Care
  • MVP
  • United HealthCare

As with most urgent care centers, we request payment at the time of your service. Fees vary depending on the level of service you need. If you have questions about insurance or payment, please ask our reception staff when you arrive. We are always happy to help.

You can pay your bill online using our online bill payment system.

Related Services & Conditions

  • Orthopaedic Urgent Care
  • Emergency Medicine
Urgent Care | Conditions & Treatments | UR Medicine (2024)


What is considered an urgent medical condition? ›

Urgent medical conditions require medical attention within 24 hours but are not necessarily emergencies. Some common examples are: Flu or fever. Dehydration, diarrhea, or vomiting.

What is the difference between urgent and emergency care? ›

Urgent care is for injuries or illnesses that are not life-threatening. The emergency room, on the other hand, is for serious issues that may be considered a medical emergency.

What is the meaning of urgent medical treatment? ›

Urgent Care Medicine is the provision of immediate medical service offering outpatient care for the treatment of acute and chronic illness and injury. It requires a broad and comprehensive fund of knowledge to provide such care.

What does it mean when someone is in urgent care? ›

Care for an illness, injury or condition serious enough that a reasonable person would seek care right away, but not so severe it requires emergency room care.

What condition requires immediate medical help? ›

According to the American College of Emergency Physicians (ACEP), the following 12 conditions warrant immediate medical attention: Difficulty breathing, shortness of breath. Chest or upper belly pain or pressure lasting 2 minutes or more. Fainting, sudden dizziness, weakness.

What types of illness do you think are treated at an urgent care center? ›

What types of illness are treated at urgent care centers?
  • Back problems.
  • Breathing difficulties.
  • Bronchitis.
  • Colds.
  • Flu.
  • Ear infection.
  • High fever.
  • Mild to moderate asthma.

When should you seek urgent medical attention? ›

Severe pain anywhere on the body. Severe allergic reaction with trouble breathing, swelling, hives. High fever with headache and stiff neck. High fever that does not get better with medicine.

What is the most urgent medical emergency? ›

7 Most Common Medical Emergencies
  • Bleeding.
  • Breathing difficulties.
  • Someone collapses.
  • Fit and/or epileptic seizure.
  • Severe pain.
  • Heart attack.
  • A stroke.

What does it mean when a patient is labeled as urgent? ›

Urgent medical conditions are ones that are not considered emergencies but still require care within 24 hours. Some examples of such conditions include: Accidents and falls. Sprains and strains.

What is the meaning of urgent condition? ›

Urgent Condition means acute signs and symptoms that, by reasonable medical judgment, represent a condition of sufficient severity such that the absence of medical attention within 24 hours could reasonably be expected to result in an emergency condition. Sample 1Sample 2.

Why do people go to ER instead of urgent care? ›

You should call 911 or come right to the emergency room if you're systemically sick. That's when an illness affects your entire body, and you have severe pain or sudden onset of severe symptoms, a fever that won't break, or “something doesn't work,” like you're unable to move an arm or leg or breathe normally.

Should I go to urgent care or ER for arm pain? ›

The ER should be your first choice if an injury or illness appears severe or life-threatening. And if your condition isn't an emergency but you can't wait until the next day, that's when you should visit an urgent care center.

What is considered an urgent situation? ›

Urgent situation means a situation in which an individual is determined to be at risk of experiencing an emergency situation in the near future if he or she does not receive care, treatment, or support services.

What is defined as an emergency medical condition? ›

An illness, injury, symptom or condition so serious that a reasonable person would seek care right away to avoid severe harm.

What conditions indicate a medical emergency? ›

Recognizing medical emergencies
  • Bleeding that will not stop.
  • Breathing problems (difficulty breathing, shortness of breath)
  • Change in mental status (such as unusual behavior, confusion, difficulty arousing)
  • Chest pain or discomfort lasting for two minutes or more.
  • Choking.
  • Coughing up or vomiting blood.
Jan 2, 2023

Which condition is considered a medical emergency? ›

It's important to seek emergency care if you or someone you know has the following medical issues: Heart attack symptoms. Stroke symptoms. Infections such as pneumonia, kidney and skin infections.

Top Articles
Latest Posts
Article information

Author: Geoffrey Lueilwitz

Last Updated:

Views: 5305

Rating: 5 / 5 (80 voted)

Reviews: 87% of readers found this page helpful

Author information

Name: Geoffrey Lueilwitz

Birthday: 1997-03-23

Address: 74183 Thomas Course, Port Micheal, OK 55446-1529

Phone: +13408645881558

Job: Global Representative

Hobby: Sailing, Vehicle restoration, Rowing, Ghost hunting, Scrapbooking, Rugby, Board sports

Introduction: My name is Geoffrey Lueilwitz, I am a zealous, encouraging, sparkling, enchanting, graceful, faithful, nice person who loves writing and wants to share my knowledge and understanding with you.